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Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your access to and use of the dualoop.coach platform ("Service"), operated by Dualoop SRL, a company incorporated under Belgian law with registered office at Brussels, Belgium (BCE/KBO: [to be added]) ("Dualoop", "we", "us").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Service Description

dualoop.coach is an AI-powered product coaching and audit platform. Responses are generated by artificial intelligence (Anthropic Claude) and do not constitute professional advice. All outputs should be verified independently before making business decisions.

3. User Accounts

Access is granted by Dualoop. You are responsible for maintaining the confidentiality of your credentials. You must notify us immediately of any unauthorized access at coaching@dualoop.com.

4. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Share your credentials with unauthorized persons
  • Attempt to reverse-engineer, extract, or replicate the AI models or prompts
  • Upload confidential third-party information without proper authorization

5. Intellectual Property

The Service, including its AI system architecture, prompts, knowledge base, and design, is the intellectual property of Dualoop SRL. Content you submit remains yours. AI-generated outputs are provided for your use within the scope of your engagement with Dualoop.

6. Limitation of Liability

To the maximum extent permitted by Belgian law, Dualoop shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service. AI-generated content is provided "as is" without warranties of any kind.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Brussels, Belgium.

8. Contact

For questions about these Terms, contact us at coaching@dualoop.com.